Three ways to add knowledge
Crawl web pages, upload documents, or add text directly to the knowledge base.
Explore the platform
Knowledge hub
Your information. Ready for the conversation.
Connect Avery to approved web content, uploaded files, and written guidance. Keep source status visible and refresh the information your programs rely on.
Program knowledgeIllustrative preview
Sources1 / 3
Bring your approved information.
Add web pages, upload files, or enter text directly in the knowledge base.
- Web
- Crawl and synchronize
- Files
- Upload source documents
- Text
- Add approved guidance
One place for program knowledge
Explore the steps · For demonstration only, no live actions
Care Resolution
Keep the need connected to the outcome.
Care Resolution brings the conversation, configured policy, responsible team, and completion evidence into one workflow. Follow a medication-access example from the patient’s first report to confirmed collection.
Follow the resolution example- 01
Need identified
Retain the patient’s report and the signal it creates.
- 02
Action requested
Apply the configured policy, route the action, and start the response window.
- 03
Responsible team acknowledged
Record explicit acceptance. Retry or use a fallback when no one responds.
- 04
Outcome confirmed
Collect closure evidence. Keep an unconfirmed outcome visible through a human handoff.
Interactive example for demonstration only. Clinical decisions remain with licensed clinicians.
What makes it work
Useful answers start with maintained sources.
Source visibility
Review source status, page counts, and synchronization history before using material in a program.
Caregiver-specific context
Associate the relevant knowledge base with a Caregiver and its configured responsibilities.
Knowledge and action
The right information belongs inside the right workflow.
Source content helps ground the conversation. Task configuration defines the job. DCE rules and configured behavior shape the boundaries around what follows.
- Edit and resynchronize sources
- Maintain approved program content
- Connect sources to Caregiver configuration
Avery StudioIllustrative preview
Define1 / 3
Give every Caregiver a clear responsibility.
Set the task, opening message, variables, voice, knowledge, and behavior for the program.
- Purpose
- Patient follow-up
- Knowledge
- Approved program sources
- Behavior
- Selected guardrail profile
A defined role
Explore the steps · For demonstration only, no live actions
The connected platform
Keep exploring.
Built around your care operation
Configure a Caregiver for your team.
Let’s connect your workflows, your systems, and the people you care for.