Patient audiences
Select existing patients or import a CSV / Excel cohort for voice outreach.
Explore the platform
Outreach & campaigns
Reach beyond the visit.
Build organized outreach around the people, timing, and workflows your care programs need. Avery supports the conversation; your team stays close to progress.
Patient outreachIllustrative preview
Audience1 / 3
Reach the people your program serves.
Build an audience from existing patient records or a CSV / Excel import.
- Program
- Follow-up outreach
- Audience
- Selected patient cohort
- Preferences
- Respect opt-out controls
An intentional audience
Explore the steps · For demonstration only, no live actions
Care Resolution
Keep the need connected to the outcome.
Care Resolution brings the conversation, configured policy, responsible team, and completion evidence into one workflow. Follow a medication-access example from the patient’s first report to confirmed collection.
Follow the resolution example- 01
Need identified
Retain the patient’s report and the signal it creates.
- 02
Action requested
Apply the configured policy, route the action, and start the response window.
- 03
Responsible team acknowledged
Record explicit acceptance. Retry or use a fallback when no one responds.
- 04
Outcome confirmed
Collect closure evidence. Keep an unconfirmed outcome visible through a human handoff.
Interactive example for demonstration only. Clinical decisions remain with licensed clinicians.
What makes it work
An audience. A purpose. A plan for what happens next.
Voice campaigns
Assign a Caregiver, define campaign dates, and monitor completed and remaining outreach.
SMS campaigns
Move through template selection, audience, schedule and policy, and review in a dedicated campaign flow.
Purposeful engagement
Every outreach program needs a clear response pathway.
Avery can gather context, work through configured tasks, and use connected tools. Patient preferences and Do Not Call controls belong in the operating process from the start.
- Campaign status and progress
- Approved SMS template workflow
- Patient preference controls
Avery StudioIllustrative preview
Define1 / 3
Give every Caregiver a clear responsibility.
Set the task, opening message, variables, voice, knowledge, and behavior for the program.
- Purpose
- Patient follow-up
- Knowledge
- Approved program sources
- Behavior
- Selected guardrail profile
A defined role
Explore the steps · For demonstration only, no live actions
The connected platform
Keep exploring.
Built around your care operation
Configure a Caregiver for your team.
Let’s connect your workflows, your systems, and the people you care for.