Make access feel personal.
Understand the request and guide the patient toward a clear next step.
All solutions
Avery for medical groups
Give every patient a responsive front door.
DriveHealth helps medical groups improve access, reduce repetitive staff workload, and maintain communication before and after the visit.
Built around your workflows.
Governed by your care team.
Governed by your care team.
Experience Avery
Avery for medical groups
A conversation starts here.
Speak naturally. Ask a question. Explore how Avery fits into your care journey.
Live Caregiver connection pending · Preview the setup
A little closer to every patient
More connection.
Meaningful follow-through.
Start the visit with context.
Collect approved intake details and practical questions before the encounter.
Keep staff in the conversation.
Route clinical questions and scheduling exceptions to the right people.
In the moments that matter
See where Avery
fits in your day.
Start with a defined need. Shape the conversation, the next step, and the handoff around it.
0124/7 Patient Access & Navigation
Help patients find a service, navigate a referral, and take the next step through the channels they already use.
Explore this care journey02Intelligent Intake & Triage
Explore structured intake that gathers the patient’s story and brings relevant evidence to the clinician reviewing it.
Explore this care journey03Surgical Journey Management
Help patients prepare, surface the details that need attention, and keep recovery connected to the surgical team.
Explore this care journeyMore ways to support medical groups
- Inbound call handling
- Appointment scheduling
- Rescheduling and cancellation
- New-patient intake
- Referral follow-up
- Pre-visit instructions
- Prescription-refill message capture
- Test-result follow-up routing
- After-hours message capture
- Procedure preparation
- No-show reduction
- Patient education
Care Resolution
Keep following the work after the conversation.
Across care programs, the next step needs an owner and a clear completion rule. Explore how Avery follows a medication-access need until collection is confirmed or a clinician accepts continued follow-up.
Follow the resolution example- 01
Need identified
Retain the patient’s report and the signal it creates.
- 02
Action requested
Apply the configured policy, route the action, and start the response window.
- 03
Responsible team acknowledged
Record explicit acceptance. Retry or use a fallback when no one responds.
- 04
Outcome confirmed
Collect closure evidence. Keep an unconfirmed outcome visible through a human handoff.
Interactive example for demonstration only. Clinical decisions remain with licensed clinicians.
Natural conversation. Clear boundaries.
Avery connects.
Your team stays in control.
Your practice determines supported appointment types, approved instructions, and escalation coverage. Any booking or record update depends on a validated, authorized connection.
Explore the clinical engine01
The conversation
Patient context is captured in their own words.
02
The approved pathway
Clinical rules govern permitted actions and escalation.
03
The human handoff
Your team receives the context and unresolved needs.
An acknowledged handoff is not the same as a resolved concern.
Part of your operation
The systems you use.
The context Avery needs.
Choose the connections that support your program. Confirm access, permitted actions, and ownership before launch.
Explore Avery MarketplacePractice managementProgram connection
Appointment schedulingProgram connection
Referral recordsProgram connection
Secure messagingProgram connection
Connections and availability depend on your implementation.
A few useful details
Before we get started.
Can Avery book an appointment?
Where a validated scheduling connection permits it. Supported appointment types and confirmation rules are configured with your practice.
What happens after hours?
The workflow follows your agreed coverage and routing rules. An automated conversation does not imply an on-call clinician is available.
Define your Avery Caregiver
Let’s build around
your team.
Bring us a workflow. We’ll explore the conversation, the connections, and the people behind the next step.
Plan your demonstration